The Concierge
Desk.
At Canal Bank, institutional support is not an automated protocol. Experience elite Swiss service through our dedicated concierge desk, available 24/7 for your family and business wealth needs.
Lost or Stolen Card
Instantly freeze your card entity via the dashboard or call our emergency hotline.
Freeze via DashboardSecurity Center
Manage your 2FA, biometric data, and hardware security keys for maximum protection.
Vault SettingsConsult an Advisor
Schedule a private consultation with a relationship manager for bespoke wealth needs.
Initiate RequestDirect Engagement
Bespoke
Support.
Global Hotline
+41 800 000 001
Electronic Dispatch
support@canalbank.ch
Institutional Hub
Bahnhofstrasse 1, 8001 Zürich
Availability Notice
Our digital systems are monitored 24/7. Physical branch consultations and phone support follow Zurich Standard Time (CET/CEST).
Institutional Knowledge
Common
Inquiries.
Digital Onboarding
Security & Vaults
International Wires
Can't find what
you need?
Our support team is ready to assist you with any technical or institutional query.